FAQ | Bailey Van Der Veen

SERVICE EXPERIENCE

MY COMMITMENT

I am committed to offering a unique and valuable makeup experience for every client. Each service is conducted using high quality professional cosmetics with a focus on cruelty free products. Services range from 1HR makeup sessions, to set work, to makeup lessons. Each service provided is an experience designed for each individual. Please let me know if you have any specific requests (including allergies and sensitivities) so I can accommodate you during your booking. With every client, I ensure I am using products and techniques that only make their features look their best! I fully stock my kit with products to accommodate every skin tone. For mature skin, I have mastered makeup that will never settle into fine lines or look too heavy. My goal is to keep skin, eyes, and lips looking fresh and beautiful for every age.

PRICING

When it comes to hiring a professional makeup artist for on-location or personal services, you definitely get what you pay for! When you hire me, you are hiring an experienced professional that comes to YOU. The level of skill and expertise that you can expect is far superior to hiring a relative, friend or a cosmetic salesperson from the mall. I will however give you the best possible pricing and options that best suites you and your wedding.

BEST TIME TO BOOK

It's best to book your experience at least 5 months in advance (for brides), or as soon as possible, especially for those clients with wedding dates in the spring/summer months as they tend to be the busiest and book very fast. I do book year round - so please contact me as soon as possible to ensure I am available for your date!

HOW TO BOOK

Fill out my contact form and I will get back to you to book you in! A non-refundable 50% deposit is required to secure your wedding date and experience. This fee will be a portion of the package booked and will be deducted from the total price at the end. All bookings are confirmed once I have received a 50% deposit for the date.

BOOKING REQUIREMENTS

I have no minimum for booking with me. If you are a solo bride I would love to be a part of your intimate day.

MULTIPLE DAY EVENTS

I do not offer discounts for multiple day events, but I will accommodate multi-day events. Please contact me with the full details of your event and I will be happy to accommodate you the best I can.

FALSE LASHES

Adding eyelashes to your bridal makeup is totally up to you. If you haven’t worn them before, I suggest testing them out at your trial to see how you like them. Full set or individual lashes are available. You are also welcome to purchase your own eyelashes and I can apply them for you (they must be brand new, unworn and I’m the original packaging). If you are allergic to latex, which is an ingredient in most eyelash glues, please inform me - I always carry latex free lash glue in my kit.

AIRBRUSH MAKEUP

I do not use airbrush makeup for glam makeup applications (unless for body painting). I =am proficient in airbrushing and I much prefer the finish and end result of a traditional application & have perfected it so the makeup looks seamless and stays put all day. Please do not get photoshop and “airbrushed makeup” confused - you will look flawless without the heavy airbrushed makeup!

KIT & SANITIZATION
I stock a variety of professional grade products and tool in my kit. Ranging from MAKE UP FOR EVER, Too Faced, MAC, Laura Mercier, Morphe, YSL, Chanel, Urban Decay, Bare Minerals, NudeStix and more! I use different products, depending on the situation or event. I do not solely use one Makeup brand company as I believe each company has a distinct product that they pride themselves on or that I find to favor in most companies. Only high quality and high performing products are in my kit to ensure your makeup is flawless on camera. All products are tested for performance prior to making it into my collection. For clients who will be interacting both in person and on camera, I use specialty foundations and powders that exactly match skin tone and provide a flawless finish that looks impeccable, both in person and on camera. I use high-definition foundation, powders, and contouring products for people appearing only on camera. I also research and curate the best products from top health conscious makeup brands to ensure that I have top- shelf and safe products in my makeup kit—products that have been tried and tested, and are trusted by professional makeup artists. I carry products not only for special events, but for everyday makeup wearers, health-conscious individuals who are interested in safer products, people with allergies and sensitivities, and vegans. I maintain a very high standard of cleanliness and have been officially certified in Infection Prevention and control and Barbicide Covid -19 Safety. My hands, makeup products and brushes are disinfected and sanitized in between each client. I use disposable lash and lip wands for a one time use only on every client and NEVER reuse applicators. All products and tools are sprayed with 70% alcohol and wiped down before and after each use/client.

CANCELLATION POLICY

CANCELLATION BY CLIENT

A cancellation notice must be sent via email to Artist. Confirmation of cancellation notification by Artist must be obtained. If Client fails to inform of cancellation before event date or cancels within 30 days of event date, Clients must pay full balance due.

A) In the event Client cancels the booking, the Client will lose the 50% deposit made to the Artist when booking & the Client will have no further liability to the Artist hereunder.

B) In the event Client reschedules the project less than 30 days prior to the scheduled date, Client will lose the deposit made to the Artist & the Client will have no further liability to the Artist hereunder. A rescheduling fee of 25% of the remaining balance will be due when rebooking.

C) In the event Client reduces booking size less than 30 days prior to the scheduled date, Client is responsible for remaining balances.

CANCELLATION BY ARTIST

Artists obligation to give services hereunder is subject to the unavailability of the Artist as a result of sickness, accidents, acts of God and other reasons beyond the Artists Control. If there is an unexpected occurrence at the agreed time and date and the performance of the contract was rendered impossible, the provision of the service has to be cancelled. This cancellation is a result of "an act of God" (ie. weather, death, sudden illness, quarantine, car issues, family emergency), where neither party is at fault and both parties would be relieved to fulfill their end of the bargain. In the case of an "Act of God" I, the artist am not personally liable and payments are due forthwith upon notice. The Artist will provide a sufficient replacement at time of cancellation.

LIABILITY

It is the Clients responsibility to secure insurance to protect themselves from unforeseen events or circumstances beyond the parties' control. Clients agree to relieve and hold Artist harmless for all such circumstances. Artist cannot guarantee or be held accountable for any allergic reactions, or complications from the makeup or the application. Artist is not liable to Client or any other third party for consequential, indirect, incidental, special, exemplary, punitive, or enhanced damages, arising out of, relating to, or in connective with any breach of this Agreement, regardless of

(A) whether such damages were foreseeable

(B) whether or not Client was advised of such damages, and

DEPOSIT
Deposits are an industry standard. I take a 50% deposit for all services booked. Bridal & non-Bridal.

A deposit is is mutually convenient and a symbol of security. Deposits offer a sense of relief, reserves me and builds trust with you, giving you the peace of mind knowing I am secured for your date. Agreeing to book one person can sometimes mean having to turn away other potential clients. My time is extremely valuable, and so in the event that a client cancels their appointment, a deposit will compensate for the time lost. Although deposits are non-refundable, some extenuating circumstances are unavoidable, so please contact me to discuss your rebooking. All deposits are nonrefundable, but of course some extenuating circumstances are unavoidable. https://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/ca02478.html#deposits

MISCELLANEOUS

The Service Agreement and the attached invoice set forth the entire agreement between the parties and may not be amended except in writing signed by both parties. The Service Agreement will be governed by and construed in accordance with the laws of the Province of Manitoba, without regard to the principals and conflicts of law. In any action or proceeding involving a dispute between the Client and the Artist arising out of the Service Agreement, the prevailing party will be entitled to receive from the losing parts reasonable attorney’s fees.

PARKING & TRAVEL FEES

All bookings within Winnipeg's city limits is included in the price of your service. I offer mobile services for all bookings including weddings and events and am more than happy to travel anywhere! This means I will travel to your house, venue, hotel or wherever you choose to get ready. This ensures you have a relaxing, stress-free time preparing for the day. Be sure to specify where you will be getting ready with the exact location upon inquiring. It is also helpful to check what kind of seating/set up will be at the venue (I may need to bring a higher chair or extra lighting). A travel fee of $1.00/km will be applied for locations outside of Winnipeg. If your booking requires additional assistants, travel costs will also apply to them.

Additional parking fees apply for meters or venue lots for each Artist. Please specify the parking details when booking. An invoice may be issued after the event for parking fees.

TIMING & SCHEDULING

TIMING

Please allow approximately 1 hour for a full makeup application, including Bridal and 30 minutes per Bridesmaid. Timing can vary slightly depending on the styles and looks being executed that day as requested by each individual client. I do work solo to provide the most consistent service possible under my name. I typically work with bridal parties ranging from 4-8 people. If your group is larger than 8 services I am able to team up with an assistant to cater to your needs. There is no additional charge for an assistant beyond possible travel & parking fees.

SCHEDULING

I understand that many weddings may be quite early in the morning, so I will start at any time of day for a client (yes, even 4am!)

For a Friday/Saturday/Sunday mass booking, my schedule is outlined to accommodate as many clients as possible. Please understand that when booking with me I book you for a specific time slot, so please know your ceremony time/pictures before hand to avoid any rescheduling. For parties of 3-8 clients, I book in 2 time slots : 7am - 10:30 am & 11am - 2:30pm. Of course, depending on the size of bridal party & day of events these times will vary. Let me know which is closest to your desired time slot.

The following is an example of the order in which I prefer to schedule bridal parties. Please note, if your bridal party is larger - we alter the timeframe!

7:00 - 7:30 - Bridesmaid 1

7:30 - 8:00 - Bridesmaid 2

8:00 - 8:30 - Bridesmaid 3

8:30 - 9:00 - Bridesmaid 4

9:00 - 10:00 - Bride

10:00 - 10:30 - Bridesmaid 5

11:00 - 11:30 - Bridesmaid 1

11:30 - 12:00 - Bridesmaid 2

12:00 - 12:30 - Bridesmaid 3

12:30 - 1:00 - Bridesmaid 4

1:00 - 2:00 - Bride

2:00 - 2:30 - Bridesmaid 5

When scheduling the morning of your big day, I recommend working backwards from when your deadline to be ready is (hair, makeup & outfit) at the door for either photos, commuting to venue or your ceremony. I recommend connecting with your photographer for when they suggest they will begin group photos (excluding getting ready photos). This will give you a time to work backwards from. Unless specified, I do not typically do “day of schedules”. You will have a set start time which will be determined by the amount of services needed, photographer arrival time for “getting ready” pics and departure time. If you have multiple people in your bridal party getting services done, I request that everyone arrive at the set start time and come prepared with day old dry hair for styling and a fresh face for makeup. The reason I do not do time slots is because everyones hair type / makeup style require varying timeframes. Please have everyone on location at the start of your scheduled appointment. FOR EXAMPLE:

7:00-11:00 - 6 Makeup

11:00-11:30 - dressing

11:30 - group photos

1:00 - ceremony

11:00-3:00 - 6 Makeup

3:00-3:30 - dressing

3:30 - first look

4:00 - ceremony

LAST MINUTE ADD ON

This happens on a regular basis. When others notice that there is a makeup artist on the location they ditch their own brushes and head over to the makeup station. Depending on time I may be able to accommodate this, but of course the client that booked ahead of time have priority and I will not rush a client to fit in extra faces. Clients will be treated as if there was no one waiting to have a service. If I do have time, all prices will be as listed. Last minute changes always occur - even if its as simple as adding lashes onto a service!

TOUCH UPS

A true professional makeup application will last the full duration of your event. Not only are the eyes and skin prepared with the proper skin care and priming products, but you will be set and finished with professional powders and sprays that seal in and help fix the makeup in place. All the products in between the prepping and sealing are chosen for their longevity and high performance in all tear/sweat and weather conditions. However, I offer services that include full-day touch-ups. I am happy to stay and celebrate your wedding while making sure your makeup is in place and you looking glowing all night long. Contact me for rates!

TRIALS

Trials are an integral part of any bridal look. It is important to connect with my clients prior to their big day for optimal results and a stress free wedding day. A bridal trial includes prep and 1 on 1 time with me (however long we need to achieve your desired look). Not only do trials require more time, but it allows us more opportunity to create your desired look and work together before the stress and butterflies on your wedding day. A la carte bridal services do not include trials in rates as they are booked separate. If you have opted for no trial, a $50 NO TRIAL FEE for each bridal service will be added onto your bridal booking. This is to accommodate day of timelines as I will need to allocate additional time to your booking to ensure your makeup including lash style, lip color, finishes & textures are to your liking.

I would love to meet or chat with you as soon as possible after we first connect, this way we can establish a relationship and ensure we are the right fit for each other.
Wedding trials may be booked anytime prior to your wedding. I recommended that your wedding trial is booked and done anywhere from 6 months to 8 weeks prior to the wedding date. This way, most of the details of your wedding are finalized, you have your dress and a clear idea how you would like to look. The trial time is also used to confirm the final details, itinerary, set up and more. If the trial is booked too early, details of the wedding may change or may not be finalized. You may also change your vision during this time. Please note, I DO NOT conduct trials on weekends from May 1 - September 30 due to the volume of bridal bookings. I may allow you to book on a weekend under special circumstances (ie. Bridal Shower on a Sunday). Please contact me to see if I can accommodate your event.

If you are wanting to book your trial for an event, trials are best suited for an engagement shoot or other significant event. This you can see how your makeup photographs in natural daylight with your photographers lenses/edits to give you an idea of how you will look on your big day/how your makeup wears.

Prior to your trial please set you up a mood board, this way we can reference images of your desired makeup look together. You are able to add any photos that put a smile on your face. Everything you add helps us learn more about you. Please bring photos of: your wedding hairstyle, makeup inspiration, your wedding attire & wedding attire for your bridal party. And any photos you may have of planned decor, flowers, or colors. This helps me visualize the overall style for your wedding look. For hair please bring important timing details such as hair appointments, ceremony times and location details. If I am styling your hair, please bring any hair accessories you want to use including extensions, clips & veils.

SERVICE PREPARATION

SKIN PREP
Upon securing your booking I will forward you a prep form so you’re fully prepared for what to expect prior to, during and after your makeup application. This includes skincare prep and items to pack for touch ups. I cannot stress enough how important it is to focus on skincare prior to your makeup application. Please feel free to forward to your bridal party so they are educated on how to prepare for their service and what to pack for touch ups.

SKIN Clients should arrive with a clean and hydrated canvas. Washing the skin with a gentle cleanser removes impurities including dry skin and residual makeup and oil from the skin surface, and mascara / lash glue around the eyes. In the morning prior, gently wash your face with a gentle face wash and warm water and you can apply a light moisturizer. Avoid any products that contain sunscreen as this can cause “flashback” (a white face) with any flash photography. If you don't have anything you think is suitable, do not apply anything and I will moisturize, prep and prime your skin for you before applying your makeup.

MOISTURIZE Hydrated skin is necessary for long lasting and cake free makeup. Avoid dryness by moisturizing your skin with a hydrating overnight mask the night prior to ensure your skin is plump. Moisturize your skin and eye area in the morning after you wash your face to lock in moisture all day long. Applying hydrating under eye masks are a fantastic way to hydrate and de puff the sensitive area.

HYDRATE Hydrated skin is key to a smooth and plump appearance. Consuming plenty of water keeps your skin hydrated and plump. It can also reduce the appearance of dunk under eye circles and puffiness in the face.

EXFOLIATE Be sure to gently exfoliate 3-5 days prior to remove dead skin cells & impurities and to ensure a smooth, bright and clean canvas for your makeup. Refrain from introducing any new abrasive products the week prior to your event to avoid irritation and inflammation. If you want to treat yourself, I recommend you go for an exfoliating facial at least 1 week before your service. You can lightly exfoliate and apply a hydrating moisturiser the night before.

TREATMENTS Facials are highly recommended to achieve the best possible skin. Derma-planing is a great way to clear impurities for flawless skin. Rough, uneven and dry skin can hinder a smooth blend of product on the skin. These products will simply sit on top of your dead cells and scars.

HAIR Wax, thread or pluck your brows for a clean, face-framing arch. The shape and cleanliness of your brows is essential to achieving symmetry and a clean makeup application and result in photos. Of course, if your brows are natural - be yourself! Any facial waxing/tweezing should be done a week before the wedding day as this can cause breakouts or unwanted redness or reactions.

SLEEP Rest is vital for your overall appearance. However, do not sleep in your makeup (especially the night before). This can cause new breakouts, puffiness and redness.

LIPS Preparing and hydrating your lips is as important as your skin. Use a lip scrub to remove any dead skin from your lip area to ensure your lips are soft and plump. A simple recipe is honey and sugar.

ALLERGIES The client is responsible for informing the MUA of any allergies (ie. Silicone, Latex, etc). The MUA is not responsible for any allergic reactions the client may have.

CONTACTS Applying contacts prior to your application keep your makeup clean and avoids unnecessary touchups.

HYIENE Blowing your nose, brushing your teeth and cleaning your ears are required prior to your service.

CLOTHING Try to wear a button up or loose necked neutral tone such as white, black or nude for best results. This is optimal for authentic colouring of your skin & makeup application.

REFERENCES Clients should collect inspiration photos of how they would like their makeup styled for the event.

Pulling inspiration allows the appointment to run smoothly and efficiently. Clear communication is the key to getting what you want. Please refer to Instagram or references of makeup inspiration, including eye and lip color and overall appearance.

TOUCH UPS Come prepared for touch ups throughout the day after your appointment has concluded. Your makeup is designed to last, but elements such as the weather & emotions, etc. will lead to minor necessary touch ups. You know your skin the best so pack what you would typically need to keep your makeup as fresh as possible. I suggest including:

1. EYELASH GLUE if lash lifts

2. LIP COLOR to keep you looking polished

3. POWDER FOUNDATION to keep coverage

4. BLOTTING PAPERS to battle shiny skin in your photos

5. Q-TIPS for smudges

5. EYE DROPS to quell redness

7. FACIAL TISSUE to catch the tears

8. PORTABLE FAN to combat sweat

HAIR PREP

I offer on-location dry styles - meaning I style the dry hair. I do not offer on-site blow outs. I do not cut, colour or rent extensions. I do however install clip in extensions (provided by the client) to build volume and length to your style. Client must arrive with dry, clean and un-styled hair. A freshly washed scalp is required for a clean looking hair style. Do not wash your hair the morning of your appointment as your hair will hold moisture and your style will fall. On site blow outs are not offered prior to styling due to time restraints. A wash 3-1 days prior is usually best depending on your hair type to ensure your hair is both clean, and there is little moisture in your hair for long lasting styles.

1. Wash your hair the night before & double shampoo.

2. Do not use any products that have a silicone base to it. (e.g. Pantene, Palmolive, Tresemme, Sunsilk). These will make the hair too slippery and it will not hold style well.

3. Do not use any products in the hair, e.g. Serums, smoothing creams, argon/Moroccan oil etc.

4. Blow dry your hair as smooth as possible but do not use hot tools.

5. Wear a loose necked cotton button up shirt or cotton robe so your hairstyle is not affected when you change into your outfit/dress!

ACCESSORIZE All accessories are to be provided by the client. This includes any hair extensions, clips, pearls or veils used.

PLUG IN Upon arrival there needs to be access to a plug in for hot tools.

LOCATION PREP

AREA Whether we are in a hotel room, venue or in your home, access to a large amount of surface space to set up the hair/makeup kit, chair & lighting is required. A large table or island countertop is best for setting up. Kitchen/dining areas are best. A space with air flow is essential. The clients body needs to remain cooler to not disrupt the makeup. Post application I do take approximately 10 minutes to clean up and vacate the venue/location. NOTE: it is not ideal to be working in a basement, washroom or bedroom.

CLEANLINESS Prior to arrival, the area should be clutter free, surface wiped down and free from bacteria and clutter for speedy set up.

LIGHTING A space with access to large windows allowing natural light shine through allows for best coloring.